Frequently Asked Questions
What is the minimum order quantity?
– The minimum order quantity is 150 caps per model.
Where are your caps made?
– The factories we co-operate with are located in Bangladesh and China.
Are conditions safe and fair at your manufacturing sites?
– The garment industry has in some Asian countries unfortunately gone through a few bad and highly publicized scandals in the past few years why we understand and share the concerns you might have. In light of these scandals, however, laws regarding worker conditions in Bangladesh and China have been tightened while the workers have become more aware of their rights, which we have witnessed very positive effects from. The suppliers we work with have passed all audits by their respective country’s national inspection organizations. To get an extra assurance that the employees work under proper conditions, we personally visit the sites every year.
What is the cost for my specific order?
– We regret to tell you that we cannot say any price before we know your final design. Please contact us with details and we will tell you more.
Can I get a sample?
– Most of our customers are satisfied with the pre production pictures we always provide before mass production. This is always included in the price. If you really want a physical sample in your hand, we charge a small fee which is deductible from the final order.
How long is the lead time?
– The lead time is normally 4-6 weeks after an order is confirmed, depending on season and how busy the manufacturing sites are at the moment.
To where do you ship?
– We ship to everywhere in Europe.
How much does shipping cost to my country?
– Let us know where you want your delivery to and we will calculate the price for you.
What are the payment terms?
– We invoice 50 % of the total amount when order is confirmed. The rest of the amount will be invoiced just before delivery.
Can you help us with other products?
– Our passion and expertise lie within caps. Since we strive to give our clients the best experience and service within our field, we focus to deliver only high quality caps.